Legal

Privacy Policy

Effective date: March 15, 2026  ·  Last updated: March 15, 2026

Leminal Diagnostics LLC ("Leminal Diagnostics," "we," "us," or "our") operates the website located at leminaldx.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us through it. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

1. Information We Collect

We may collect the following categories of information:

  • Contact information — name, email address, phone number, and organization name that you voluntarily provide when submitting a contact or inquiry form.
  • Usage data — IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages, collected automatically via server logs and analytics tools.
  • Communications — the content of messages you send us through the Site's contact forms or by email.

We do not collect payment card numbers or other financial account information directly through the Site.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide the services or information you request.
  • Send you follow-up communications related to your inquiry.
  • Improve and optimize the Site's content and user experience.
  • Comply with applicable legal obligations.
  • Detect and prevent fraudulent or unauthorized activity.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

3. Cookies and Tracking Technologies

The Site may use cookies and similar tracking technologies (e.g., web beacons, pixels) to collect usage data and improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Site may not function properly without cookies.

The Site uses Google reCAPTCHA to protect contact forms from spam. reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

4. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating the Site and conducting our business, including:

  • Salesforce — we use Salesforce CRM to manage inquiries submitted through our contact forms. Information you submit may be stored in Salesforce and is subject to Salesforce's Privacy Statement.
  • Email delivery providers — we use third-party email services to send confirmation and follow-up emails.
  • Analytics providers — we may use analytics services to understand how visitors interact with the Site.

These third parties are contractually obligated to keep your information confidential and use it only to perform services on our behalf.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained in our CRM for business relationship management purposes.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the information we hold about you. To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

8. Children's Privacy

The Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

9. Links to Third-Party Sites

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Leminal Diagnostics LLC

Chicago, Illinois

Email: [email protected]

Phone: 980-990-SCAN